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[Resolved]  Justickets — pls cancel my booking tickets and refund my money or at least change the show date

Address: Nellore, Andhra Pradesh, 524001

Dear justtickets service,
Hi myself rajasekhar. Today iam booking 3 tickets through your justtickets fro "agnyathavasi" movie in nellore s2 mall theatre but actually i want to book on tomorrow 10.30 pm show but by mistake iam bookend on[protected] so please cancel my tickets on 17th date and refund my amount or rebook my 3 tickets on same theatre with same time for tomorrow that is[protected]...10.30pm show. So please check and resolve my issue this time. I dont repeat again like this so please take myissue and help me. Below iam provided my transaction details according my tickets.

Thank you.

Booking code: wq28prz
Movie name: agnyaathavaasi (U/a)
Show date and time: 17 jan 2018, 10:30 pm
Location: pogathota, nellore
Theatre, screen: s2 cinemas, screen 2
Class and seats numbers: elite: j10, j8, j9
Ticket holder: raja sekhar

Billing summary
No of ticket (S): 3
Booking payment mode: credit / debit card
Sac: 998554
Ticket amount: 354.00
Booking and other related charges: 40.50
Igst @ 18%: 7.29
Total: 401.79
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Feb 18, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Jan 12, 2018
srinivaskureni's response cinema tickets
Jan 12, 2018
srinivaskureni's response Sir pls cancel 6 tickets. I booked 6 ticket for Agnyaathavaasi on 13-01-18 in Sri Venkatrama Hanuman Picture Palace, Attili pls cancel the imeddiately and return the money account.Elite Seat no First Class - F12, F13, F14, F15, F16, F17
Booking id 4NPFIUIM thank you .pls do fast
Thank you. K.V.Srinivas MY EMAIL ID IS [protected]@gmail.com

Verified Support
Jan 17, 2018
Justickets Customer Care's response Hi Raj,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
 
3 Comments

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Comments

Sir actually booking tickets agathavasi movie ticket in chodavaram.my money deducting my account but tickets are not issue.my money all most1500rs plus.please my money refund.
My mail I'd :rameshchanduv.[protected]@gmail.com
Phone-[protected]
Reply
Justickets Customer Care's response, Jan 17, 2018
Verified Support
Hi Ramesh,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Sir pls cancel 6 tickets. I booked 6 ticket for Agnyaathavaasi on 13-01-18 in Sri Venkatrama Hanuman Picture Palace, Attili pls cancel the imeddiately and return the money account.Elite Seat no First Class - F12, F13, F14, F15, F16, F17
Booking id 4NPFIUIM thank you .pls do fast
Thank you. K.V.Srinivas MY EMAIL ID IS [protected]@gmail.com
Reply
Justickets Customer Care's response, Jan 18, 2018
Verified Support
Hi Srinivaskureni,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Hi Team,

I just have booked two tickets for Bhaagamathie movie but unfortunately booked for 27th Jan instead 26th.

Request you cancel my tickets and do refund.. Below is booking information

Justickets Booking WKX4RT9 for Bhaagamathie (U/A) on 27 Jan 2018, 07:30 PM at S2 Cinemas, Screen 1. ELITE: J10, J11

Thanks
Suresh A
Reply
Justickets Customer Care's response, Feb 22, 2018
Verified Support
Hi Suresh,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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