[Resolved] Justickets — Refund of movie tickets

ekumarg

from Kakinada, Andhra Pradesh

Jun 25, 2017

Address: Ranga Reddy, Andhra Pradesh, 500019

Hello.

This is eswar. I've tried to book two tickets for the movie " dj (Telugu) on 25 june 2017 at 10:33 am through my icici credit card. Amount of rs 346.06 deducted from my account, but seats are not confirmed due to some bug in app. The following are my phone no. & email i'd. ([protected], eswar. [protected]@gmail.com). Please check the transaction and refund the same.

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Jul 28, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2017

Justickets Customer Care's response Hi Eswar,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team

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Comments

Rekulu

from Vijayawada, Andhra Pradesh

Jul 3, 2017

Sir unfortunetly i was booked the movie tickets for telugu movie duvvadajagannadam in g3 theatre in Vijayawada for morning show on[protected] but i want evening show Tickets on the same date my booking id wasD565718F my name was sai venkat

Justickets Customer Care's response, Jul 4, 2017

Verified Support

Hi Rekulu,

Thank you for writing into us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

Balu mgd

from Adur, Kerala

Jul 3, 2017

I want to my movie ticket cancellation booking id is THCEFZ7F.MY amount refund to me

Justickets Customer Care's response, Jul 4, 2017

Verified Support

Hi Balu,

Thank you for writing into us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

Surendra Kandipati

from Chirala, Andhra Pradesh

Jul 6, 2017

Dear just tickets iam from nellore I have 292 rs wallet in my account but my favorite theatres are not showing in yours just tickets so I want my money back how to recover my money from wallet please tell me I want book movie in s2.so plz tell me how to get my money back to my bank account

Justickets Customer Care's response, Jul 7, 2017

Verified Support

Hi Surendra,

Thank you for writing into us with your feedback!

S2 Nellore is very much listed on our site. Please go ahead and book your tickets.

Incase of any clarifications, please write an email to [email protected]. We shall look into it right away.

Regards
Justickets Team