Jyothy Fabricare — Saree damaged

Hi team,
The saree which was given was dry clean is damaged .
When asked they are not accepting their fault and instead claim that we had provided damaged saree.
It's basic common sense / training provided to the person which picks to clothes to do initial check up .

Kindly advise what needs to be done here
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    Jyothy Fabricare  Phone
    +91 80 2558 0243
    +91 80 2558 0245
    Jyothy Fabricare  Address
    #N-903,Rear Wing, Manipal Center, Dickenson Road, Bangalore, Karnataka, India - 560042
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