Kaamwalibai.com — Fraud company. Horrible Customer Service. Bad Service

Address: 4F Rushabh Chembar 4Th Floor Makhvana Road Marol Andheri Mumbai, Andheri East, Mumbai, Maharashtra 400059

Website: kaamwalibais.com

We contacted Kaamwali Bai and they immediately put on their best behavior and started promising world class maids. However, what they provide is untrained third class maids who lie to get a job.
During the interview calls, the maids and the representative Sania Khan (in our case) promise that they know all the house work. It is only after they come home is when we know that they don't know any house work as they claim. The maid we were sent had the experience of working in an office. She used to make tea and clean desks. This information of her previous experience was told to kaamwali bai by us.
Within 2 days of her coming home, we asked for a replacement. They kept sending random profiles who didn't know all the housework or didn't fit our criteria. We had categorically told them we need a maid who can do the household chores and cook. In spite of this, they sent us profiles of people who don't know the work. The contracts sent are bogus. I have not signed any contract.
We have old parents, how do we trust them when they upfront lie about things only to get the maids a job and kaamwali will get their commission.

The owner Suraj Agarwal is never available. We don't even know if he exists. I have visited their office 3 times, they give reasons that has no logic. Every time a new person will meet you and assure with new false promises.

The employees do not respond on time to calls / mails. Now we are fighting for the refund. They are delaying in responding to emails so that they don't have to pay the refund. We sent an email on 30th Sept. They responded on 17th Oct. Post that, 23rd Oct we get one more reply and then post multiple follow ups, they replied on 27th Oct.

They think they can take us for a ride. They should be asked to shut down their offices. They are a fraud company who are trained to con people and make them go through mental torture.