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Your situation is very similar to ours. 3 o[censored]s came in turns from abroad to hire help for our mom. We wasted total of almost 3 months with no results with this agency. I hope Indian authorities can shut down this company if they are scamming multiple elderly. They are well aware that children are abroad and cannot spend time so they give you the run around and hope you will stop as we did. They get to keep 9000 minimum (as the first half) from every one who they scam.
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