Kadathanamale Toll Plaza — Have Been Charged Unauthorized Toll Fee

I have been charged Rs 20 from Kadathanamale toll plaza (Paid Rs.20.0 toll for KA05MZ0121 at Kadathanamale Toll Plaza. TxnId:[protected]. Bal: Toll Wallet- Rs 230. Query? http://m.p-y.tm/care)
However I have not traveled out of Bangalore. I want to know how can some toll charge me when I have not passed the toll. Pls consider this as my complaint and assist me to return my money.

My UPI I'd to which charged is [protected]@paytm

Please do the needful
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    Kadathanamale Toll Plaza
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