Kakatiya University — Convocation not recived

Address:

Karimnagar, Andhra Pradesh

Respected Sir, I have applied for convocation on 12th, Jan, 2015. Till now I did not received my certificate And I also called many times to the branch but there is no proper response. So kindly look into this and plz plz send my convocation certificate as soon as possible
Thanking you sir

Place: Ramagundam
Dist: Karimnagar
College : GoutamSai Degree college.
Roll No:[protected]