Kalson Holidays And Suites — refund money

Address: 474011

Namastey,
Mera naam Kuntal Chaturvedi hai. Mai Gwalior city m rehti hu. Meri complaint hai ki mujhe Kalson holidays se 10, 000rs. Refund karwane hai.
Mujhe or mere husband ko kalson holidays ki taraf se call aya tha ki apko ek offer diya jaa raha h ki ap 10 years tak kalson suites ka use karke kahi bhi reh sakte hai or uska charge unhone 1, 80, 000rs. Bola tha. Unki saari baaton ko samajhkar humne ye offer le liya or humne 10, 000rs. unhe 26 July 2019 ko debit kiye.
Unhone humse kaha ki jo ye offer ki baat hamare beech hui hai uske regarding kal apke pas ek confirmation call aega. Or 29 July 2019 ko hamare pas ek confirmation call aya jisme ki jo hume offer diya gaya tha uske baare m batakar confirm call record kiya jaa raha tha lekin hamara offer us call ke according match ni kiya or humne wo confirmation call cancel karwa diya. Fir humne kalson ki employee Mis. Anuja ko call karke bola ki aapne jo offer bataya tha wo us confirmation call m nahi bataya jaa raha tha or Mis. Anuja ne humse kaha ki mai apko apne manager se baat karke batati hu uske baad humne waha ke manager Mr. Paras se milkar baat ki lekin unhone bhi hume theek se jawab na dekar bas taal diya ki apko refund mil jaega or aj 5sep 2019 ho chuki hai or abhi tak hamara Paisa refund ni hua hai or aj ek mail aaya ki 15, 000rs. se below amount kalson holidays mai refund ni kiya jaata hai...
Aapse request hai ki hamara paisa refund karwa dijiye. Kyuki isme hamari koi bhi galti ni hai or tab bhi hume paise ni refund kiye jaa rahe hai.
Mr. Paras mob no. - [protected]

From
Mrs. Kuntal Chaturvedi
Gwalior
Mob. No.- [protected]
Email- [protected]@gmail.com

Thank you.