Karnataka Bank — loss of money inside deposit machine

Address: porur, Chennai, Tamil Nadu

I initiated a cash deposit process in the porur branch atm machine on[protected] at around 8.45 pm. I entered my card details and card pin number and placed an amount of rs 4000 inside the machine. The machine showed a msg stating "cash counting process... Please wait", after which the machine got struck. The denomination of the amount put inside the machine is
2000*1 = 2000
500*4 = 2000
Total of 4000 rupees by cash.
Please register my complaint and take action immediately. Im mentally upset and disappointed since the cash was for an emergency purpose.
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Karnataka Bank customer support has been notified about the posted complaint.
 
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On 5th october 2020 ..Evening at 5.58 pm I deposited rupees 4000 at Karnataka bank ATM Bejai circle Mangalore . Denomination of amount deposited is 500*8
But it did not credited into my account. And I got the receipt of failed deposit ..And I did not get back money from machine .
I have filled form to raise complaint in Karnataka Bank Bejai Mangalore . Pls help me to get back my money

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    Post Box No. 599.Mahaveera Circle, Kankanady, Dakshina Kannada Dist., Mangalore, Karnataka, India - 575002
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