Karnataka State Road Transport Corporation [KSRTC] — Complaint Regarding Lack of Bus Availability and Overcrowding from Kushtagi to Lingasugur route

Dear Sir/Madam,

I am writing to express my disappointment and concern regarding the unavailability of buses and the severe overcrowding issue I experienced during my recent journey from Kushtagi to Lingasugur on the afternoon of Friday, 12th May 2023.

According to the information I received, there was a bus scheduled to depart at 4:15 PM. However, despite patiently waiting until 4:55 PM, the bus failed to arrive. It was disheartening to observe the lack of adherence to the published time chart for bus availability. This lack of punctuality not only inconveniences passengers but also raises questions about the reliability and efficiency of the transportation system.

To my dismay, when the bus finally arrived, I discovered that it was already filled to capacity. Passengers were compelled to stand throughout the entire journey, resulting in an uncomfortable and unsafe traveling experience. Considering the number of individuals left stranded due to the overcrowding, it is evident that there was a significant oversight in the planning and organization of this particular route.

I kindly request that the appropriate authorities take immediate action to address these issues. It is crucial to ensure the timely arrival and departure of buses as per the published schedule. Additionally, measures should be implemented to avoid overcrowding, such as arranging additional buses when necessary or increasing the frequency of trips during peak hours.

I believe it is essential to maintain a high standard of service for public transportation, as it directly impacts the convenience and well-being of the passengers. It is my hope that my complaint will be thoroughly investigated, and necessary steps will be taken to rectify these problems, preventing them from recurring in the future.

Please find below my contact details for any further communication or updates regarding this matter:

Name: Aravind Reddy
Address: Lingasugur
Email: [protected]@gmail.com
Phone: [protected]

Thank you for your attention to this matter. I look forward to a prompt resolution and improvement in the bus service.

Yours sincerely,
Aravind Reddy S