Karnataka State Road Transport Corporation [KSRTC] — Not getting seat even after booking at the time of Journey from Raichur to Harihar

Address:

Ramalingeshwara Layout, Raichur

With reference to the above subject and complaint on RTI as well as PG Portal by ref No. MORTH/E/[protected], I have been working as Manager in Raichur for a Rural Water Supply Project and I have booked ticket through KSRTC online booking vide PNR No. J93617060 for my journey from Raichur to Harihara via Non AC Sleeper at 19:01 and date of journey is 13.5.2023. I have booked seat No. 8 on the Assile side and before Window seat was booked but it was not showing the Gender. Later near Manvi one Lady passenger occupied the seat beside me and asked me to vacate the seat. The conductor also asked me to vacate and there was no seat available in bus and I have been asked to sit in cabin even after booking for sleeper. Normally ladies seats are highlighted with yellow colour and I am unable to find that it is booked by ladies. The whole night I was forced to sit in the cabin and the same day there was a return journey to Raichur and I have suffered a lot and am still suffering from back pain. Before filing a petition in such a case I am hereby asking for whom I have to hold responsible for such an incident. Please note the date I have travelled by Bus No. KA 19 F 3553. As the conductor and drivers provided me a seat in the cabin but I am fully eligible for compensation for vacating me from the seat. I will also raise this issue through Public Grievance and awaiting for favourable response.