Claimed

Kaya Skin Clinic Complaints & Reviews

4.1
Last updated May 4, 2024
Complaints 623
Resolved
490
Unresolved
133
Quick Links
Statistics
Share
Contacts

File a complaint to Kaya Skin Clinic

Having problems with Kaya Skin Clinic?

File a complaint and get it resolved by Kaya Skin Clinic customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Kaya Skin Clinic reviews & complaints page 28

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Ruchika Kuthari
from Mumbai, Maharashtra
Report
Copy

refund of INR 19000/- & compensation against mental anxitey and harrasment

Address:Mumbai City, Maharashtra

I had done by laser treatment with Kaya Bandra clinic and the doctor there sold me the PRS peel package for INR 21675 charged to me under Invoice number INV-1001334R6L4Y6 under customer ID KYC1091073, client code BANC29041. I also have an maintenance package going on with them on the laser treatment besides above. INR 21675 charged to me under Invoice number INV-638110-L1M8G5 under customer ID KYC1091073, client code BANC29041. + Maintenance...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bansari
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin Damage due to Kaya service

Hi I undertook an Aqua Fairness Luxe 1S - SS PKG on 12th September, 2014 at the Vile Parle Clinic, Mumbai. I had a severe allergic reaction post the treatment and had to get treatment at Max Hospital - an injection and antibiotic treatment worth Rs 3000. I had to take 2 days off office - my face was swollen and was red with itchiness. I filed a complaint telephonically on 14th September - complaint number 2394. Since then I have been following...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Aditi R
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not resolving issue despite numerous calls

Address:Mumbai City, Maharashtra

In July 2014, I purchased a package for under arm laser treatment in Sector-1, Vashi, New Bombay centre. (Bill says the package is valid till Aug 2015) At the time of purchase, I mentioned to them that I might travel out of country by year end and might not be able to avail all the sessions. I was reassured at the time of purchase that I can avail the service as and when I would like and that time is NOT a constraint. Again in October...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansa05
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service. Traumatic Experience.

Address:Hyderabad, Andhra Pradesh

My experience at Kaya skin clinic, begumpet, Hyderabad had been traumatic hell. I went for laser hair removal on my face. On my first day, everybody was talking too nicely. The doctor checked my skin and they told me i can either pay for a discounted price for all my sessions at once or i can pay session wise. i chose to pay session wise. They tried too hard to convince me to pay up for all sessions at once.The manager lady was quite...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Nikita H
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst laser treatment for chin hair removal

Address:Chennai, Tamil Nadu

Its been 2 years, I got treated for my Chin hair removal laser treatment. It was the worst investment of my life where I wasted Rs.20000 at Chennai Annanagar Clinic. My Chin hair growth is tripled after the treatment. I have to use waxing/tweezers every 2 days to remove my Chin hairs. I personally wrote many e-mails to Kaya customer service. I went to their clinic few times and shouted at them. They are just money cheaters. I feel very...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nikipri
from Mumbai, Maharashtra
Report
Copy

Worst staff improve yr services

Address:Mumbai City, Maharashtra

worst cliinic customer service...unsatisfactory appointments.kaya clinics dont respond to calls and they book appointments and at the day of service they cancel it...clinic services and staff talking manners is zero.they dun know how to communcate.staff don't know the package price and their computer system on which they wrk r so slow...it takes hell lot of time n money here but the packages r never satisfying.

WORST CLINIC...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shagufta Arshi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding mis information and obnoxious behaviour by kaya NFC delhi

Address:New Delhi, Delhi

I visited kaya skin clinic in aug 2013 for my acne treatment.I was told that I would have to take a package of Rs 30000 in which they will give me sessions of salicylic peel and my acne and pores will be over .After 2 sessions I noticed that my acne have worsened and pores have increased then I was given certain oral meicines for 6 months, I took these medicines and 4 more sessions but to no avail my acne have repeatedly worsened and on top...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kavesh Gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely bad service

Address:Bangalore, Karnataka

Extremely bad service, waited for 1 hour on the 15th in indrngr after a confirmed appointment

in the middle of the day - they still not sure bat my service records

no courtesy or apology fm the staff - as if they are doing me a favour

promised to call back - been more than a week

after taking money horrible pathetic service, no body should ever go to kaya

esp....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AkankshaBishnoi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic response of Kaya Mega Mall despite repeated complaints

Address:Gurgaon, Haryana

Let me begin by giving you the sequence of events - 1. I have booked my laser session (permanent hair reduction) with kaya some 2-3 yrs back and took a facial package a few months back. Since i shifted to gurgaon from jaipur, i got my services shifted here. I had not taken even one session in jaipur. And started with my laser treatment here some 2-3 years back 2. For the past 1 month i have been getting so many issues from kaya skin clinic...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
AkankshaBishnoi
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic behaviour of kaya mega mall gurgaon despite repeated complaints

Address:Gurgaon, Haryana

Let me begin by giving you the sequence of events - 1. I have booked my laser session (permanent hair reduction) with kaya some 2-3 yrs back and took a facial package a few months back. Since i shifted to gurgaon from jaipur, i got my services shifted here. I had not taken even one session in jaipur. And started with my laser treatment here some 2-3 years back 2. For the past 1 month i have been getting so many issues from kaya skin clinic...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sashasha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denied refund from Kaya Skin Clinic

Address:Chennai, Tamil Nadu

I had signed up for a pigmentation removal package with Kaya Skin Clinic worth over Rs. 1 lakh. After two sessions, I came to realise that my skin is very sensitive to the treatment and the downtime is much longer (about one full month) before my skin recovers. The treatment is for my back and it is red, peeling and itchy the whole month which is very very uncomfortable. As I am an expatriate, I am unable to stretch this treatment...
Helpful
1 other people found this review helpful
1 found this helpful
15 Comments
Report
Copy
R
Reena1235
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ineffective laser hair reduction

This is to mention to you that I have been a customer at Kaya skin clinic and doing laser hair reduction for Lower legs and bikini but feeling very sad and like a fool as there is no change or improvement in lower legs . One month after the treatment I almost have full growth. My 6 sessions are over but I think wil need to start waxing again I have wastes my 40000 big time loss as for me this money is real big money I believe in...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
K
Kiran tomar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence of customer, false customer data

Address:Ernakulam, Kerala

Hi,

To write short I have take a few packages at kaya Cochin for which I had rendered two or three services also but due to ill health I could not continue to render any services during which we were supposed to shift out of INDIA so I asked for refund of my money in sept . 2013 after writing continuous for 23 days I have got reply that u can not get refund o[censored]r advance available. Then due to some family emergencies I could...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anush62
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Skin problems after taking kaya treatment

Address:Jaipur, Rajasthan

I visited Kaya for treatment of pigmentation first. The sales person asked me to take another pack for better skin.

Post my first peeling session I developed "n" no. of acne. The doctor there said that I need to visit for treatment when the acne subside. So when they became a little less, she gave me another treatment. The same thing happened. Post this doctor started treating me for acne.

Nothing happened....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
naziyanawab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misinformation amounting to Cheating

Address:Thane, Maharashtra

I am a one year old n a regular client of kaya mulund clinic..have taken cosmo peel, laser and mesoglow packages though most of the time i keep up-to my appointments. but this time when i called them 3 hrs prior to cancel my appointment with them due to some emergency, they gave me false information that if i cancel my appointment i will be charged 25% of the session's charge as penalty that too in Cash on my next visit. i was surprised...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
roy.ank14
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unsatisfactory results for Cosmo peel treatment

Address:Kolkata, West Bengal

Based on the good name of your skin clinic I visited Kaya Salt lake for treatment of pimple marks plus pimple treatment. I was given a couple of products for pimples like cleanser, comedrome serum, blemish control, purifying spot corrector, sunscream. I was suggested to take cosmo peel sessions. I have taken three sessions of cosmo peel but the results are really not satisfactory and worthless. I expected that there would have been atleast...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mitulsinghvi
from Hospet, Karnataka
Report
Copy

Utter careless service

Address:Bangalore, Karnataka

I has a very bad experience. Once u pay the amount they are least bothered about the subsequent treatments. During my first seating I had paid the amount. Whenever I call up for the next provedure, I will get a reply saying that the Machine is not working. This has hapenned with me twice....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Complainant23416
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser and maintenance racket

Address:Indore, Madhya Pradesh

I had got laser done from kaya clinic in indore in 2008-09 and manager that time, Neelu told me I would require 6 settings for legs, arms, under arms, private part, lower face and I paid a whooping fee of 1, 07000/- and that would be enough for complete hair removable, but on completion no such thing happened and I was told, I will require annual maintenance costing 700 for smaller parts like arms, underarm and lower face and for legs and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
munmun82
from Tiruchchendur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund money

Address:Kolkata, West Bengal

Dear sir/mam, I have gone to kaya on 22nd April 2013.I was having little bit pimples and lot of open pores in my face. In my first visit, in Kaya, purna das road, I told Dr Saha that I am concerned for only the open pores.He told me I required 4 session of Acneefree Aquatherapy and 4 session of Demaroller for my skin and by the end of 8 sessions, my skin will be glowing and open pores will also be reduced . Now, after 7th sessions,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Suguna ramaswamy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST CUSTOMER SERVICE

Address:Chennai, Tamil Nadu

I have taken a service for pimple /acne treatment in kaya skin clinic .Iam literally pissed off with this clinic ..WORST CUSTOMER SERVICE . I had paid Rs.40000 and for the past 1 yr, I had visited clinic so many times and there is no proper response at all. When the people get the money from us and guarantee the offer, it should be taken care. Also there is no proper records maintained about the Customer. I really want to get rid of this...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy