[Resolved]  Kenedy — Unnecessary deducted amount from my aircel number many times

Address: Imphal East, Manipur

Dear siri would like to inforned you that many times duducted rs.15 from my aircel nnumbr [protected] alway time its deducted at mid night when i have sleeping. i have complaint to customer care they said to me its deducted for video download and its one time payment but i have not tried to downlod i have recharge internet card and i have used internet side only facebook and whatsapp and i am using internet in the time from 6.00 am 9.00 pm but amount is deduct at the mid night around 11. pm to 3 .00 am and 15 time above is deducted in a month i like to surrender this Sim card so, in that time i have sleeping. therefore, i would, request you to refund my deducted amount or please provide me which internet web side for deducted amount
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Aug 7, 2021
Complaint marked as Resolved 
 
2 Comments

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Hi kenedy400,

We are sorry for the experience you had. Please share your concern with your complaint number and correct contact details at [protected]@aircel.co.in to help you.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in
Hi kenedy400,

We hope your issue has been resolved. Let us know if there is anything else we can help you with. Have a nice day.

Thanks and Regards
Customer Service Officer | Social Care Team
Email us at [protected]@aircel.co.in

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    Kenedy
    Imphal
    Manipur
    India
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