[Resolved] Kenstar — Kenstar mixer grinder

Nagamastan Darisa

from Mumbai, Maharashtra

Jun 5, 2017

Address: 560037

Website: www.kenstar.in/complaint

Purchased kenstar mixer grinder in amazon, but with in a month motor stopped working. Raised complaint 10 days ago, still motor replacement hasn't done. It's worst service even in cities like Bangalore also they are taking this much time means imagine in small towns how the service will be. Please don't purchase any product from kenstar. Local customer service guys don't listen to our concerns.

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Kenstar customer support has been notified about the posted complaint.

Related Kenstar reviews

View all 739 Kenstar Reviews

Comments

Videocon Industries Customer Care

from Delhi, Delhi

Jun 6, 2017

Dear Nagamastan Darisa,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Kenstar Customer Support Team

Videocon Industries Customer Care

from Delhi, Delhi

Jun 13, 2017

Dear Nagamastan Darisa,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Kenstar Customer Support Team