| Address: Ernakulam, Kerala, 682010 |
Hi team
I have a sister who is a student and amrita institute and she got into a private bus registered with the number kl 41 b 6695 (Name : devasudha) from kaloor.
She asked for a ticket toppalluruthy and the conductor informed it is not possible to give st to students till palluruthy. (The incident happened on 24/08/2017, aprox 16.00 ist). When she demanded for an explanation why it cannot be given, the conductor started yelling at her and informed he is not willing to give till palluruthy and if she is not ready to pay she needs to get out of the bus. Finally she had to give the amount to the conductor. Now this is a trend which i have been noticing from the time i was at school and i didn't have an option to complaint or was not aware of an option to do so. I am shocked to see this is still following. I have registered the same on the whatsapp number for complaint registration but i do not seem to get an acknowledgement, i request you to please take necessary actions and if possible to let me know about the progress as well please.
Regards
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