Kerala State Road Transportation — Online payment issue

Website:m.keralartc.com

Billdesk — ksrtc online payment
G
Rahna Latheef

I had booked a bus ticket in ksrtc online and made the payment via billdesk though gpay. The money got deducted from gpay but ticket is not generated in ksrtc app. While checking the kstrc online its show transaction failed. I had not recieved refund in gpay back. I tried twice and both time money got deducted but ticket not got.

Date of incident 1 june 2022
Ksrtc ob ref - OB8140961 and OB8141390
Upi transaction ids[protected]
[protected]
Kindly Request to refund the money so that i can re book again.
Reach out for further details on [protected]

Regards,
Rahna Latheef
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    Kerala State Road Transportation
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