| Address: Ernakulam, Kerala |
I am a regular customer of ksrtc.Today I experienced an untoward incident from the conductor.I had taken the ticket from tripunithura to vytilla.I gave him 12rs as ticket fare(actual fare 7rs) so that he can give me 5 rupees balance amount.But he didnt give me the balance amount saying that he have neither 3 rupees nor 5 rupees which is unbelievable.The bus had started from piravom and to till tripunithura he didnt get any changes which is absolutely ridiculous.Even though the balance amount which i should get is less, I would like you to notice that this is the common situation experienced by the people.
And please take necessary steps to avoid this kind of incident further.
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