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Kerala Water Authority

Kerala Water Authority — discrepancy in water bill

I have a home water connection under changanacherry sub division. The meter for the water connection was physically installed at our house on march 11, 2017. I have received my first bill for an amount of rs 2585. The total water consumption till december 4, 2017 is 22 kl.. On contacting the kwa authority i was told that as per their records, i have been given a pipe connection on april 27, 2013, and the bill has been generated since then. Please help. Thank you.
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This is to remind you reg the complaint filed by me earlier last week. No actions are taken and drinking water is wasted on road.
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    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
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