Kerala Water Authority — no water supply for three months in muttom under harippad section

We got a water connection in muttom area of cheppad panchayat under haripad section.in our ancestor house, mannoor thekkethil, muttom, haripad. We stay permanently in ernakulam and visits muttom once in a while. About one month back i wanted to visit muttom,, but from neighbors we came to know that there is no water for more than 2 months. I spoke to the ae who told some problem in the bore well and is being resolved and will be normal in one week time. Today[protected] from neighbors it is noticed that problem is is yet to be resolved and postponed my visit again.
Then i contacted asdt executive engineer to know the likely date of restoration sri. Jayaprakash, (Mob.[protected]). His way of talk was highly indifferent and disconnected the telephone telling that some visitorsare sitting in front of him which is not expected from an officer.
Then i spoke to executive engineer, alappuzha who was very cordial and agreed to resolve the issue at the earliest.

Kindly do the needful to restore the service and advice aee to be more cordial to customers.

With regards,
M. Haridasan
[protected]
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    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
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    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
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