Kerala Water Authority — no water supply in my house connection

Address: 689677

My name is jacob t george, consumer number clk 257 (Water authority ranny). I have a house connection from ranny water authority, but last one week there is no supply of water in my house connection. My connection taken from ranny major water project thottamon. I noticed the valve operator opening the valve in their interest for some location. So some of them will get water regularly and others need to wait indefinitely. We all taking connection from water authority to get the water in summer season. Therefore i request the serious intervention of high officials in this matter to avoid indefinite interruption of water supply at least in summer season.
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Sir,
The online payment portal of Kerala Water authority is complaint for weeks. Please do the needful to make it active.

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    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
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    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
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