Kerala Water Authority — not able to get receipt of online payment

Kerala Water Authority — not able to get receipt of online payment

A Ahmed Anwar from Ernakulam, Kerala Oct 9, 2018

Ref Kerala Water Authority Consumer i.d. [protected] There is no provision for the consumer to download or to receive in his e-mail a receipt for having paid the Water Bill. Only a transient display of the receipt as soon as the payment is successful is there which disappears immediately. Enabling in the software of some mechanism whereby the consumer can retain the receipt either as soft copy or as downloadable and printable format or sending a receipt in his e mail i.d is only a right of the consumer Was this information helpful? No (0) Yes (3)

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Comments

Ahmed Anwar

from Ernakulam, Kerala

Oct 16, 2018

Repeatedly it is seen that "Fourty Four" is being printed in the online bills of payment. The correct spelling is FORTY FOUR.

FOUR, FOURTEEN,
But FORTY, FORTY ONE, FORTY TWO, FORTY THREE etc. are the correct spellings.

Rresmi

Apr 9, 2019

Im also looking for the details of online payment done on KWA website which doesnt show up in their office system.This happened in Kadavanthra office, Ernakulam. As the website is a crappy one which does show any online payment history or billing history its unfortunate to know the history of payments done through online. Time to privatize this organisation.