Kerala Water Authority — Reckless attitude of water authority repair workers

Address: Thiruvananthapuram, Kerala, 695017

Respected sir,

I'm a consumer of water authority since 15yrs with consumer id [protected].
1.disconnected water connection to my residence without my knowledge.
2.when enquired, came to know they deliberately disconnected it.as there was sum leakage issue.
3.leakage issue was sorted out by a water authority worker in just 10 mins
4. Is there something cald justice there in water authority
10 mins work contracter charges 2500/-.
5.when questioned i had to tolerate arguing and insulting behaviour from water authority employee
6.threatened if I'm unwilling to pay the amount they shall make me pay by adding to the bill amount.

I need an explanation to my problem at the earliest.I hope I shall be only talking to reliable person/authority.

Thanking you