| Address: Alappuzha, Kerala, 688524 |
Ref: alappuzha/cherthala municipality/[protected]/ct3/5048/d-latha/devi vilasam/muruvelil
Sub: overcharging of bill since march 18
I am a central govt. Employee located in pune. This connection was completed in march 2018. Just before making pipeline connection i had to return and the residents in that house could not use the water till june billing was done. Meter reading also shows just "3" with previous reading unknown (Unlike any other meter reading in water bill only the current reading is noted, which is wrong practice). Therefore i am liable to pay only the minimum charges that is rs.44/- for 2 months i. I. E about rs.66/- + fine due on it as i did not receive the first bill. However, i am charged apparently in the next slab with the current outstanding at rs.211/-. When i approached cherthala office to pay bill they told me payment cannot be taken then as new bill is under process and they cannot give me a copy of the bill history. I request that the bill amount may be corrected and corrected bill may be sent to my mail id (Registration is done) so that before due date i can pay the bill without further fine. I also request that when i login all the history may be made available so that proper account can be maintained as generally i make advance payment being away from the place.
Request that an early redressal may be made.
Sincerely,
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