Kerala Water Authority — water shortage and irresponsible behavior of staff

I'm drafting this complaint on behalf of my mother in law mrs. Annamma varghese, consumer id [protected] of ph sub division mallappally, pathanamthitta district. We opted for kwa connection as we had no other water source for our daily needs. Unfortunately things turn out to be even worse since the water comes once in a week, and that too for hardly an hour. The pressure is too low to fill a 1000 liter tank within that time of pumping.
We called up the valve operator and pump operator this morning to check if there is any pumping today and they started blaming each other. Called up the section office pullad and they brought up another story of of broken pipes on the supply line.in fact this excuse itself is nearly six months old. However they're not hesitated to bill the usage promptly and that is the only thing they do with a pinch of sincerity.
Our only demand is a proper supply of water in sufficient duration. Hope this find the right official and thus justice would be served.
Thanks
Jubin jacob on behalf of annamma varghese
Thazhathekkoottu
Thelliyur p. O
Ezhumattoor
689544
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kerala Water Authority
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    6%
    Complaints
    686
    Pending
    0
    Resolved
    40
    Kerala Water Authority Phone
    +91 47 1233 3205
    +91 47 1232 8658
    +91 47 1232 8654
    Kerala Water Authority Address
    ‘Jalabhavan’ Vellayambalam, Thiruvananthapuram, Kerala, India - 695033
    View all Kerala Water Authority contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR