Kerala Water Authority — wrong billing

Website: kerala.gov.in/kerala-water-authority

Please be informed that, water authority issued a bill on january 23, 2018 with a meter reading of 397 unit an i settled the bill accordingly. Now on 21 march 2018 issued another bill for the consumption of 387 to 425 unit instead of 397 to 425 unit. That means, kwa charged extra bill for 10 units of water. Please find attached both bills for your reference. Please do the needful asap

Yours faithfully

Prasad
Customer [protected]
Email : [protected]@hotmail.com
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Mar 20, 2018
Suresh Babu C's response
It is heard that similar cases are being attended on 21/03/2018. My case also may be considered along with .
Apr 01, 2018
ajayrehna's response
Pl reply
 
2 Comments

Comments

Cons ID [protected], Area-Mundaikonam, Muttada, Peroorkada, Thiruvananthapuram.
Connection type- Domestic
Now the line is disconnected due to road works. Water not available since a week.
Connection pipe to be reinstated with PVC.
Phone - [protected]
It is seen that for online payment of Water Bills, Rs10 is charged for online payment and 2% for debit card payments which is incorrect on part of the authority.
When our PM is taking about cashless transaction, why is that the customers are charged like this, when the amt is immediately credited to the Govt

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