Ketan Hamabhai Baldaniya — Haven't received the Order - payment deducted from Account

I have ordered tiffin box but not received yet, please find transaction details below.

Transaction No. [protected] for Rs 149.00 done for KETAN HAMABHAI BALDANIYA has succeeded from payu team

please help me to get it resolved
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there is no response so far, please help me to my order or money

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