| Address: Kolkata, West Bengal |
I have purchased one “BRITISH WALKER” item no [protected]
A/W13-CY- Gents of size 6 cost 2199.00 on 15.03.2015 from B.T. Road Khadims
address 41, B.T.Road, P.S. Baranagore Kolkata-700050 having invoice number
INV/027939/14-15.
Wearing this shoes on 17.03.2015 I felt a huge pain on my
left foot and I also found that after wearing the shoe my left leg stand a tilt
position towards inwards, which is not its normal position. As I remember I did
not purchased any seconds or “sell” quality. I got surprised about how Khadim
sold defective shoes( having manufacturing defects ) to the customers after all they are having a
brand name.
Again I got shocked when I visited the B.T. Road Khadims on
18.03.2015 and explain my problem to the sales counter, but they did not listen
to my problem, and after asking to produce the complain register to me so that
I can lodge my complain they produce one ordinary copy book but after my
argument they provide me a VISITOR’s Remarks book for lodging my complain and I
lodge my complain accordingly. The representative mention me clearly that they
are unable to provide any resolution to my issue as per the company’s policy,
and I may left my shoe to the store.
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