Khadim India — Misbehaviour

Banya

from Mumbai, Maharashtra

Feb 24, 2015

Address: Kolkata, West Bengal

One day in february'15 I went to Khadim in Hatibagan branch, for taking of my baby's shoe. But when I am asking for my baby's foot size shoe, one man who was charge of baby's shoe, he told me, "no more shoes was in there, only one shoe which you taking in your hand was only present at this time. You can take this otherwise you can go. " Before I am going to this branch, I have already heard that everyone in KHADIM - Shyambazar brach is very bad behaviour. But I cann't rely them. Can You tell me, We are going to your khadim footwear for good one shoes but why we getting rough behaviour from your people. What;s our fault, only we choice your shoes ?

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Khadim's Customer Care

from Chennai, Tamil Nadu

Feb 25, 2015

Verified Support

Hello Banya,

Apologies for the delay in responding to your enquiry. This is certainly not the customary wait time for a reply from Khadim’s Customer Support and your patience is greatly appreciated.

We have looked into your complaint and truly regret the experience you have had with our product and behaviour. Please know that at Khadim’s, we take complaints seriously and that action will be taken against the executive in question.

Also, a representative will soon contact you with viable solutions to see the matter settled to your satisfaction.

Regards,
Khadim's Customer Service