Khivraj Bajaj — Avenger 220

Address: Bangalore, Karnataka, 560071

Hi Team,

Need your immediate help with High charges been levied by Khivraj Motors Indira Nagar in Bangalore.

I took my bike Avenger 220 # KA 05 HM 4314 to Khivraj as my gear were slipping and was making cracking sound. Even Vehicle stopped while Driving.

Local mechanic suggested taking it to Showr0om for full inspection, I dropped vehicle on Monday 5-29 and was told it will charge near about 6 K by Service guy [removed]( Who manage claim vehicle nad have seen in past too quoting high charges for nothing ) for gear changes but if any thing else is damaged or not can be determined post opening Engine. I raised my concern stating Mechanic outside told its gear issue why such high prices, it was told by Branch Mgr [removed] that its labor charges is only 3800 ( which is astonishingly high ) moreover I was told vehicle will be given in two days . Today morning I got call from Showroom stating its 12 K worth work as few more parts are damaged I need help as feel its planned to meet target. I am been victimized to make sure Khivaraj mint money.

On complaining, I was asked to come to showroom and showed bore burnt, 4 gear gone, pad need to change etc( as if it planned to show me so many damaged parts ). I was made to understand, if want vehicle can fixed with only gear changed and taken which will cost 6 k. ( But no guarantee on bore and other material )

Need help team. Please intervene and get me proper serviced vehicle with minimum expenses, I think I been cheated into paying heavy amount. Vehicle is due tomorrow evening 6-2. Please see how I can get proper serviced vehicle without much expense.

Regards,

[removed Bangalore : [removed]
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Khivraj Bajaj customer support has been notified about the posted complaint.
Jun 01, 2017
Updated by agile_a
Hi Team,

Need your immediate help with High charges been levied by Khivraj Motors Indira Nagar in Bangalore.

I took my bike Avenger 220 to Khivraj as my gear were slipping and was making cracking sound. Even Vehicle stopped while Driving.

Local mechanic suggested taking it to Showr0om for full inspection, I dropped vehicle on Monday 5-29 and was told it will charge near about 6 K by Service guy ( Who manage claim vehicle nad have seen in past too quoting high charges for nothing ) for gear changes but if any thing else is damaged or not can be determined post opening Engine. I raised my concern stating Mechanic outside told its gear issue why such high prices, it was told by Branch Mgr that its labor charges is only 3800 ( which is astonishingly high ) moreover I was told vehicle will be given in two days . Today morning I got call from Showroom stating its 12 K worth work as few more parts are damaged I need help as feel its planned to meet target. I am been victimized to make sure Khivaraj mint money.

On complaining, I was asked to come to showroom and showed bore burnt, 4 gear gone, pad need to change etc( as if it planned to show me so many damaged parts ). I was made to understand, if want vehicle can fixed with only gear changed and taken which will cost 6 k. ( But no guarantee on bore and other material )

Need help team. Please intervene and get me proper serviced vehicle with minimum expenses, I think I been cheated into paying heavy amount. Vehicle is due tomorrow evening 6-2. Please see how I can get proper serviced vehicle without much expense.

Regards,

Amit Bangalore
Jun 06, 2017
Updated by agile_a
Hi Team,

Please be informed, My issue is been addressed by Branch Mgr MR Naik. Who was kind enough to explain all details about charges and pass on waiver as applicable. I am pleased with service done. I liked the part that Mr Naik took personal intrest in issue and made sure timely return of vehicle with proper closure on all issue in vehicle is addressed, It was sheer professional approach by My Naik and his team ( Muthu ) led to positive experience. I want to thank them for all support.

Also as my issue is resolved want this Ticket to be closed.
 
1 Comment

Comments

Hi Amit,

We would like to investigate the issue. You can either call our customer care number at[protected] or register your complaint online by clicking http://bit.ly/2bNK4z5. You can also write to us at [protected]@bajajauto.co.in

Regards,
Team Avenger United

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    Khivraj Bajaj Phone
    +91 80 4115 4438
    +91 80 6595 9776
    +91 80 4123 0331
    Khivraj Bajaj Address
    No 2 & 11, 100 Feet Road, Hal 2nd Stage, Indiranagar, Bangalore, Karnataka, India - 560038
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