Kians Cafe — Bad service offered

We are an esteemed bakery in kottayam kerala. We have been dealinf=g with pepsi goods for the past 6 years. We did not get a cooler so far even after repeated requests.
Finally a month back the local sales agent contacted us to provide a cooler for rs.24000.00
we made the payment and got the cooler but they have not given a cash invoice so far, we need this to submit for gst claim
pse note that for past 2 years no senior person has visited our shop
kindly take up the matter as early
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    Kians Cafe
    India
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