Kohinoor Electronics Dombivli East Manpada Road — Samsung ac not delivered and are refusing to cancel the order

Address: Omkara Building, Manpada Road, Dombivli East, Thane - 421201, Near Gaon Devi Mandir

Dear Sir,

I vimal hariya from dombivli purchased samsung ar18by3apwk wind free air conditioner from kohinoor electronics dombivli east showroom near gavdevi mandir on 20 march 2022.

The sales man of showroom they misguided me totally while purchasing the air conditioner the salesman shahnawaz told me processing fee will be 450rs after he gone out by coming inside within 5 minutes he told me fee will be charged 1250 processing fees.
He told delivery of product will be done within 1 day and today its almost 4th day still nobody has neither called up neither delivery has been done.
Also chetna madam from back office she told will send mechanic raju singh for site visit and for that no charges are there for 1 st time but raju singh took charge of 300 rs for his visit and after 4 days delivery was not done my father went to showroom for enquiry that salesman shahnawaz he started speaking very rudely with my father and also spoken badly with me on phone and he threatened my father that delivery of product will not be done and also the mothly emi ecs which they done through me will be deducted 4875 per month also product will not get delivered.

Sir i was not expecting such useless hopeless and shameless service from kohinoor. Sir i request you to plz cancel my product i dont want to accept delivery of product and also i want to cancel my ecs debit since i havent accepted any delievery of product my emi should not be debited at any cost and please take legal action against your dombivli showroom salesman shahnawaz also he has given bad words and has totally misguided me and many other customers fooling and misselling the product also your mechanic tooks charges of 300 rs
Sir i request to take legal action against your employees and plz cancel my ecs debit and also cancel my product also i have not accepted delivery then too also if debited my account through kotak ecs i will have yo take strict disiplinary action against your shameless employess and your firm.
They are making bad image of your 3rd class brand kohinoor electronics dombivli east showroom manpada
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    Kohinoor Electronics Dombivli East Manpada Road
    Omkara Building, Manpada Road, Dombivli East, Thane - 421201, Near Gaon Devi Mandir
    India
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