[Resolved]  Koovs.com / Marble E-Retail — product cancelled by koovs/ product not delivered

I have ordered 3 items on koovs out of which 2 were delivered and 1 was cancelled by koovs order id 7647588, i have no idea why it was cancelled.
I have already paid for the product when will i get my refund?
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Aug 5, 2021
Complaint marked as Resolved 
Koovs.com / Marble E-Retail customer support has been notified about the posted complaint.
 
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Dear Customer,

Greetings from KOOVS.COM!

We apologize for the inconvenience caused.

We would like to inform you that refund has been initiated successfully on July 10th and might reflect in 7-10 working days.

Reference No[protected]

Further, please feel free to email us at ‘[protected]@m-eretail.com’ (Monday to Saturday 10 am to 7pm) for more clarification or any other assistance. We will be glad to assist you.

Best Regards,
The KOOVS Team

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    House No. B-XIX-210, Ghumar Mandi, Civil Lines, Ludhiana, Punjab, India - 141001
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