[Resolved]  Kovai Medical Center and Hospital, KMCH, Coimbatore, Complaints — KMCH pregnancy care and about Doctor Renuka Devi

Address: Coimbatore, Tamil Nadu

Recently, I went to KMCH, Coimbatore to consult Dr. RenukaDevi, Gynaecologist. My first 4 months of pregnancy was in abroad and after coming to India my mom took to her. We got token number 8 in the early morning at the Out Patient section of Dr. Renuka Devi. There will be 3 lady nurses. They only will talk more about pregnancy and give advice for a group of 5 to 10 women. Doctor will usually attend over 70 patients per day and 4 to 5 labour or delivery in one day itself. The doctor won't even tell enough information. I had a slight increase in blood pressure that was due to temporary external situation. When I told her about this, SHE SIMPLY SAID, Ï CAN"T DO ANYTHING FOR THAT." ÄTHUKKU NAA ONNUM PANNA MUDIYAATHU". Then for what she is sitting as a doctor. She can't even hear what our doubt is. She asked to come every 5 days due to this temporary. She prescribed steroid and high bp tablets till delivery just for one day slight increase in bp. We spent total day from morning 7.30 till evening. So my legs got swelled. She is saying that the legs should not swell. I may have edema. If gents sit in that chairs from morning till evening will get their legs swell. I was walking the corridors of blood testing, scan, imjection, doctor's 3rd floor op section, and sitting in that chairs from morning 7.30 till evening, I got swelling in legs. Previously I had no such swelling problems. After sitting in that hospital I got swelling of legs. Even sitting is giving back ache. I think it is the best way to turn all their Out Patients into regular Inpatients. Also it is a good way to induce leg swelling, high bp, prescribing bp medicines, creating infections by making pregnant women to spend a whole day in their hospitals and making them to eat food from their hotel and finally say that the woman is slightly in oedema, then high bp, then pre eclampsia and finally eclampsia. After this I think they can induce artificial labour pain and go for cesarean. Wow... Well planned Management Protocol to loot more and more money. There is more crowd in KMCH from areas like Palladam, Tirupur, Erode etc, saying that she is a good doctor. But how can a single person look more than 70 pregnant ladies from afternoon till evening. In the morning she will go to labour. We will give sugar and blood test in the early morning(fasting) at about 7.30 am itself. Even if you go first, you will get your reports only at 1 PM. Then you have to eat in their canteen or cafeteria. After that we have to go for scanning. They will charge Rs. 1650. It is somewhat okay but for the first few times a woman doctor scanned me. After that a male doctor is about to scan and I refused scanning and came out. They are charging this much, why can't the KMCH appoint a female radiologist. Really they are doing business. There will not be any privacy of information with this doctor. The nurses sitting outside will call upto 10 woman names and make crowd and measure weight and blood pressure and will ask from our mouth, what is your weight. We have to shout that I am 75 kg, I am 80 Kg. Usually pregnant women will gain weight. Also the gents accompanying their wives will crowd around the door and peep into each and every woman's info like weight, cases, month etc. Just disgusting. The infrastructure of the KMCH is like hotel lodge. Only it is fit to run lodge and not hospitals.The scanning center is at the basement, blood screening center is at the 1st floor, gynaecologist at the 3rd floor. The pathways are very very long, even gents are saying that they are tired by walking like this. Thinking about pregnant woman is really pathetic. I undergone that. In the gyn doctors area itself we can see many stretchers with pregnant women being moving here and there. The infrastructure is really poor and horrible. Pregnant women have to cross all type of infectious people in the scanning and blood testing and the hi fi hotel. FInally at 1 o clock we had lunch. Then gone to Renuka Devi and waited waited waited. She gone for lunch, then the nurses gone for lunch, then again Doctor gone to attend a labour. We met her at 4 PM. My token is Number 8 as we put in the morning itself. She prescribed me 2 doses of steroid injections for my temporary bp. Which is 130/80. The other dose should be put on the next day. The beautiful nurses said me to go to near by hospital with steroid. The doctor didnt mention . the date of the second dosage. They said to buy from their pharmacy only. So the next day, nearby hospitals said they wont put such steroids. Then we run to KMCH with steroid medicines. The injection will be given in a special room called INJECTION ROOM which is present in EMERGENCY SECTION in a dufferent floor. There the nurse said that she will not put as the info is not clear. She can mix only 2 vayals instead of 3. She asked us to go to Renuka Devi's cabin itself. Really really it sucks. We were walking the long corridor of the basement, 1st floor, 3 floor, injection room and pharmacy and returned home at 8 pm after having dinner. Better KMCH can also run a tourism or travel to their hospital, indirectly making their patients to enjoy sightseeing inside their hospital. They are successfully running hotel business, giving blood reports before lunch time and consulting doctor after lunch. There is only one pharmacy in the first floor. There all kinds of patients will gather and the workers are so lazy. Even the newly appointed doctor girls(New Freshers from Kovai Medical College). They are playing with my steroid injection vayal with one hand and operating mouse in t he same hand watching monitor and laughing. SHe got nicely from me. LAter I enquired her name. I came to knew their names are Keerthana, Saranya etc... I thought of complaining in their greivance number displayed at the lift entrances. But I want to give exact difficuty to whoever seeking help. Especially pregnant women avoid this hospital. Recently I went to another private hospital for 2nd opinion with KMCH reports. That doctor is really kind and cleared all my doubts. She sent me to another specialist doctor for her opinion with KMCH reports. Finally I am feeling that I am in right track. Even if my second doctor suggests me to go for induced labour, I can trust her and say yes. If I continued in KMCH then Renuka Devi will do only C section. Finally a word to KMCH. Getting more number of patients in a single day, doesn't mean that your services are good. It really lowers your quality of service. You are doing only business, not social service. Getting this much money. Make your doctors to answer properly. Give proper infrastructure. Just think from the view of patients and their comfort level . You are running a high fi hotel for visitors comfort then why not care for pregnancy sections.