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[Resolved]  KrazyBee — Loan is showing active

My loan amount of 1727 is showing as active but it was closed 5yrs 11months before due to this I am not able to get new loan. Can you please suggest a way to close this.
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Apr 18, 2024
Complaint marked as Resolved 
KrazyBee customer support has been notified about the posted complaint.
Mar 11, 2024
Updated by Shalini29 Any update regarding this complaint?
Verified Support
Mar 13, 2024
KrazyBee Customer Care's response Dear Shalini,

We deeply regret the inconvenience caused to you. Please send an email with all of your details to [protected]@krazybee.com. So that we can better serve you.
 
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