Claimed

KTM Sportmotorcycle Complaints & Reviews

1
Updated: Mar 14, 2024
Complaints 433
Resolved
57
Unresolved
376
Contacts

File a complaint to KTM Sportmotorcycle

Having problems with KTM Sportmotorcycle?

File a complaint and get it resolved by KTM Sportmotorcycle customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KTM Sportmotorcycle reviews & complaints page 8

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tharun1106
Feb 5, 2020
Report
Copy

no response from any service center in hyderabad

Few months back, my rc 200 rear mono shock absorber was oil leaked and contacted service station in kukatpally hyderabad for replacement with new one, he said there is no availability we will order it and get it fixed in 7 days, i have contacted then again after 7 days but no response contacted hi-tech city no response after 7 days, contacted banjara hills same no response after 7 days. And no other service station number is connecting to...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
Dharam0010
Feb 3, 2020
Resolved
Report
Copy
Resolved

quality and reliability issue

Address: 560041

Dear sir/mam,
Recently i faced some serious issue on my ktm duke 390 purchased on july 2018, while i was travelling from kunigal to bangalore in karnataka state i dont know suddenly what happened speedometer started to show as "oil pressure low" indicator and when i stopped my vehicle & noticed near engine oil filter cap was broken & oil leaking, i dont how it happened and i'm seriouly wondering without any external damage/accident/fallen,...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Munna Mistry
Jan 31, 2020
Report
Copy

bad service & not getting warranty on parts

Address: Mumbai City, Maharashtra

First of alll service was bad and not geeting warranty on parts, and if sone parts are in warranty they dont have that in stock, by saying this that they will arrange the parts in 4-5 days and give a call back it has been more than 12 days and not even called me, the service center number is unavailable and no call back for reiview abaout there last service.
The request the athorities to call me back on this number [protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
krishan1234
from Delhi, Delhi
Jan 25, 2020
Resolved
Report
Copy
Resolved

smoking issue in my after getting service done

Address: Moti nagar, New Delhi, Delhi, 110015

Is there anyone at your center who can help me to get my bike check one time from last 3 hours i have been sitting just to get my bike inspection done? No one is bothered about servicing customer?
No timeline is been informed people are clue less?
Who's responsible for such problem is that customer fault which make them suffer?
Or what it is or may be i should sold this bike never buy a bike from ktm and spread this to...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Balasm19
Jan 23, 2020
Resolved
Report
Copy
Resolved

bad service, rude behavior of servicemen and unavailability of spare parts.

Address: Kk nagar, madurai, Madurai, Tamil Nadu, 625016

I have ktm duke 250. I have been asking for sidestand sensor since december 28 2019. Its been a month now and i didn't receive any proper response towards the same. I have been facing many problems due this. Every single time when i tried enquiring about the spare, the instant and constant reply is "it will take 20 more days" p. S: desipte my willingness to pay for the parts in advance the service center didn't bother my request and just...
Helpful
Found this helpful?
2 Comments
Report
Copy
Address: Vill+po-gobrapota, ps-bhimpur, Nadia, Besides school playground, Nadia, West Bengal, 741103

I have a major RPM fluctuation problem in my Duke 390 2017 version, I have talked to SS Bajaj many times having this problem but they could not provide any solution, , I have a proper video proof of RPM fluctuation and sudden start off problem in 2 or 3rd gear in my bike but they have nothing to do about it, I have visited Krishnanagar SS bajaj 10 to 12 times they could not solve the problem in any way..My bike suddenly stands in the middle...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
sonubhai
from Lucknow, Uttar Pradesh
Jan 19, 2020
Report
Copy

repeated complaint

Address: C 88 SHIVANI VIHAR KALYANPUR VIKAS NAGAR, Lucknow, Uttar Pradesh, 226022

I own a ktm rc200 in which from last 1 year i am facing starting problem. Everytime when i contact service centre they took my bike and return it after 1-2 days and they say that that problem is resolved but again after few days that problem repeats. This issue is happens in every month. Again from last 1 month i am facing this issue and service centre is not answering my calls.
Can you please help
You can reach me at [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Abhilash Appasaheb Patil
Jan 15, 2020
Report
Copy

my bike sticker is peeling off

Address: Belgaum, Karnataka

I have rc 390 2018 model
At time of first service, i had an issue, my right side and left side sticker on the fairing had peeled out, they told me they will call me later cause they have to enquire in company about this issue,
But they didn't called me.
While second service also i told them in kolhapur where i bought my bike about same issue they also told they will enquire and call me but no one called.
2 months...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangam Saun
Jan 6, 2020
Report
Copy

third time issue with my engine

Address: Hanuman nagar, Patna, Bihar, 800020

I have a ktm rc390. Its the third time that the piston caliper has got damaged in my bike. At approx 9800 km, first time my bike's engine got seized. After repairing in ktm service centre again at 16000 km piston caliper got damaged. Again i got it repaired by the company due to warranty but from that time i got mobile leckage issue in my bike from engine. I thoroughly complained in the company about this but they ignored it easily. Now when...
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 18/1357 pyarry jn 682006, Optima, Ernakulam, Kerala, 682006

Had recently spend 26000 for it's work over and without driving rash new works and parts more than 40000 has been imposed over and from this i'm selling off my ktm duke 200 and had plans to buy an rc 390 but will never ever pick any ktm bikes again and i will definitely make sure that no one ever buys a ktm product again as many of my friends had planned to buy the same will definitely make sure that no person ever again falls into the trap...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sonal.z
Jan 2, 2020
Report
Copy

about my bike performance

Address: kannur, mele chovva, Kannur, Kerala, 670001

I have duke 200, it have been more than 1 year with me, from the second day of delivery ima facing a sound issue from chain and chaincover, 3 services are done now correctly and also i said about the complaint and they are tightening the chain fully and giving me, its also not good for the performance and chain life, so while i put the chain to normal conditon and also from 3 rd onwards i m facing the sohnd issue, icant even run for some...
Helpful
Found this helpful?
3 Comments
Report
Copy
P
Pranay Shekar
from Hyderabad, Telangana
Dec 30, 2019
Report
Copy

ktm service center

Address: Videogalli, 8-3-228/941/1, Hyderabad, Andhra Pradesh, 500045

Hello
Im not talking about begumpet ktm service center and kompally service center in Hyderabad, i haven't been to other service centers but these 2 and they almost always never have ahy parts in stock, to my surprise the last time i went they didn't have engine oil, disc pads and filters in stock, those the most changed parts when argued they said they will fit the same disc pads so that it wont make any noise for 300 rs/-, when asked...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
murtaza asgar bharmal
from Mysore, Karnataka
Dec 12, 2019
Report
Copy

not serviced bike

Address: Bangalore, Karnataka, 560076

I had given my ktm 390 duke for 3rd service at banarghatta road bangalore on date[protected] at 10.06 am... I got a 1st call from ktm service center at 4. Pm and second call again at 5.30pm as bike is ready...
So i informed that i wont be able to come today as my office is around 14km so i will be coming tomorrow morning that is[protected]
I went at 11. Am and what i saw that the condition of the bike is as it is the way i had...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Nimish Rao
from Mumbai, Maharashtra
Dec 5, 2019
Report
Copy

least bothered staff at kandivali service center

Address: kandivali, Mumbai City, Maharashtra, 400101
Website: Ktm motorcycles

I have visited the service center 5 times in the last year n half for some one to come and take a look at my rc390 which is dead for almost 2 years now. I rearly visit mumbai n have only a week or 2 for other works. I have been asking them to repair my bike be getting it to their service center for years now as the bike does not start and the stand has broken to let the towing van get it to them. They always say they will call n they never...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivakumarreddy.t
from Dharmapuri, Tamil Nadu
Dec 4, 2019
Report
Copy

visited service center for a reason and serviced other parts of the vehicle

Address: Begumpet, Hyderabad, Andhra Pradesh, 500037

I had given for chain noising issue and additionally asked to replace the rare indicators, and left side mirror. I went to collect the bike during closed hours of service center. Then while driving my bike to home i noticed more chain noise and the next day i visited service center and asked what they serviced. They replied saying you had given for replacing rear indicators and mirrors and general service also....
Helpful
Found this helpful?
1 Comment
Report
Copy
O
OCEANS WORLD MOHAMMED SAJJAD
from Mumbai, Maharashtra
Dec 4, 2019
Report
Copy

ktm service centre in south mumbai sai service

Address: Colaba mumbai, Mumbai City, Maharashtra, 400005

This is to inform u that i have purchase my ktm 390 moter cycle in november first week my complaint is that this sai service agency located in south mumbai phoenix mill mumbai 4000013
I have given my ktm bike for service on 3 dec morning 10.00am the concern person there took my bike for 1st service of my bike and he told me he give me call at 4 pm after bike get ready but after that he not call me or he not do my bike service after...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
Jatin singh Rautela
from Delhi, Delhi
Dec 2, 2019
Report
Copy

ktm duke 200cc (grd trucks pvt ltd) worst service

Address: GRD TRUCKS PVT LTD, Jamnagar, Gujarat

Hii i purchased ktm duke 200cc from ktm dwarka. At the time of first service i told service man that my gear and clutch is not working properly and i am getting discomfort in riding so please fix it. However when i took my bike after service they said everything is okay. But i was feeling that its still not working properly but they assure me that this is how this bike works you do not know about bike so i agreed as it is my first ktm bike...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
REMO DANCE ACADEMY
from Delhi, Delhi
Nov 26, 2019
Resolved
Report
Copy
Resolved

ktm second service

Address: KOMPALLY, KTM S&S AUTOMOTIVES, Hyderabad, Telangana

Dear mam, sir i'm a ktm customer my bike 2nd service coming as much soon so i went to showroom on friday, they sended me back cuz their workers aren't came yet...! Again i went on monday to show room they took my bike details and they told me will u please come tomorrow morning at 8:30 am sir we will take u r bike what is this... Is they're thinking we don't have works or what... Worst service center......
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aadi135
from Mumbai, Maharashtra
Nov 24, 2019
Report
Copy

durability and reliability of ktm duke 390

Address: Mumbai City, Maharashtra, 400061

2017 duke 390 i own. Just completed 2 years and the bike parts are like a toy!!! Almost 40% of the bike parts have been replaced due to poor quality. Plz note that bike has only covered 12k kms till now. And majority of the engine parts are replaced under warranty. I dont have issues with the replacement. I have issues with the future. Once the bike goes out of warranty i will habe to spend from my pocket. A two year old bike and most parts...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
John Houston
from Mumbai, Maharashtra
Nov 19, 2019
Report
Copy

front for and meter is been spoiled by service centre

Address: Mannil House Keenpuram Rd,s.vazhakulam p.o Aluva 5, Mannil House Keenpuram Rd,s.vazhakulam p.o Aluva 5, Ernakulam, Kerala, 683105

This is the ever worst sevice centre for ktm available in vytila ernakulam... They have spoiled my meter set initially saying we will loose the conmection until rainy season ends and while re fixing they advise the meter is already spoiled... And my bikes cone set was replaced twice... Also my bike battrh charge was gone, so the mech advised me the battery cells wr spoiled and have to replace the battery... However i was pretty sure that...
Helpful
Found this helpful?
Write a comment
Report
Copy