[Resolved]  BSNL, chennai telephones,adyar — double payment of bills due to accounts fault

My phone was disconnected though it was paid by ECS all along. On enquiry they said unpaid, so paid one month for april Rs.1468/- in cash counter,gave the receipt to AO, for restoring phone wh was done after 2 days.
I paid the bill for May Rs.4786/- in kiosk 0134, though it was to be paid by ECS and the bill was not sent to SBI. After my all payments, the bill was sent to SBI and credited to BSNL, again Rs. 6254/- This has resulted in double payments. Why this inconveniece is causeed to a customer who is 85 years and above?
Now will the BSNL adjsut this excess amount of Rs. 6254/- paid by my bank, be adjusted?