LazyPay — forcing me to pay for failed transaction

Address: Chennai, Tamil Nadu, 600091

Website: Lazypay

I used lazypay for swiggy order on 14th March 2018. Once payment failed and 2nd time it was successful. But lazypay charged twice I have written multiple times to swiggy and lazypay. Swiggy already confirmed only one order successful and they didn't receive 2 payment from lazypay. I have provided all details to lazypay buy they refuse to accept and make customer to run for their software bug or their cheap tactics to earn quick money.
Worst customer service please restrain from using lazypay. They keep on sending reminder for not paying and charging fine but not bothered to resolve the issue.