LazyPay — Xpress Loan

My Xpress loan id is 3200612 I've filed the complaint against lazy pay Xpress loan with National consumer here is my case id 3391309 i took a loan from lazy pay Xpress loan of 60k my emi was debited from my account which is on every month 5th you can refer to the screenshot and bank statement please match the transaction inb my cibil & lazy pay loan section it shows 5 late payment it was all on time please check screenshot and every month you just charged randomly its showing up now 1162 last month i paid extra amount of 7852 now its showing 1162 i have filed a complaint against lazy with national consumer with CASE ID 3391309 please fix this issue asap and correct my cibil score .Please match the transaction .why it is showing again 1162 what is this for .?
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LazyPay customer support has been notified about the posted complaint.
 
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Hey, We sincerely apologize for the trouble that has been caused to you. We would like to inform you that we have raised the concern with our team and the issue will be resolved by tomorrow in the meantime, your patience is greatly appreciated.

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