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Levi's India Complaints & Reviews

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Updated: Aug 15, 2024
Complaints 613
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81
Unresolved
532
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Levi's India reviews & complaints page 3

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K
Kajal Raut
Sep 15, 2023
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Request for refund

Hi sir,
I ordered jeans, returned them and requested for refund. I got mail from Levi's for bank details but didn't accept it shows a response is required even though I put all the details.
Please let me know if there are any other steps regarding specific bank details I will provide.

Thank you
Kajal Raut...
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Akanksha19999
from Delhi, Delhi
Sep 5, 2023
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Not refunded me its been a month

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

It’s been a month these people haven’t refunded me my money I’m fed up of posting complaints and sending emails ! These losers have stop responding! They took the product and never refunded me and no longer they respond to my emails ! Earlier they said multiple times we’ll give you your refund but never did ! My order id is IND[protected] and I’m done ! I’ll keep posting till I get my refund or I’ll lodge a police complaint against...
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A
aman.kumar761@gmail.com
Sep 1, 2023
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Jean

Address: Boarding street sirsa Harayana

Jain garments
Near city thana sirsa haryana

Boarding street
Swaggers basement located
Selling ur copy products in huge quantities
Nd said it’s original product
Please save your company name nd values
Thanks...
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Akanksha19999
from Delhi, Delhi
Sep 1, 2023
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Took the product and didn't refund me my money it's been a month

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

These people took my product back around 30july and never refunded me despite taking my bank details ! They have called me multiple times saying we are working on it and you’ll get your refund in a week but they did nothing ! These people are thieves and jerks and deserve to be held accountable ! Someone’s contacted me from the number +[protected] on 21 august saying I’ll get my refund and the silvery guy forgot to register my refund...
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Akanksha19999
from Delhi, Delhi
Aug 25, 2023
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Not refunding me

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

These people said that the pickup company didn’t record my pickup but now it has been and that they will refund me but now it’s been a week ! There’s been no refund and as usual they don’t pick up calls and reply to msgs ! These people are petty thieves and will contact my lawyer now to make sure I sue them ! They have one of the worst customer cares in the world ! These people are big time looser please never buy from their website...
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Akanksha19999
from Delhi, Delhi
Aug 21, 2023
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Stole my money and product

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

I’ve already given them the refund that they marked as not returned and are now not giving me my refund! It’s been a month they are doing nothing about it! They are asking me number and name of the delivery guy like the customers know it! They have lost the retuned product and are sending me emails like it’s not been picked up! They are doing nothing to give me my refund! They keep sending people to pickup the product like it exsists!...
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Akanksha19999
from Delhi, Delhi
Aug 18, 2023
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Not giving my refund lost the returned product

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

I’ve already given them the refund that they marked as not returned and are now not giving me my refund! It’s been a month they are doing nothing about it! They are asking me number and name of the delivery guy like the customers know it! They have lost the retuned product and are sending me emails like it’s not been picked up! They are doing nothing to give me my refund! They keep sending people to pickup the product like...
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Akanksha19999
from Delhi, Delhi
Aug 15, 2023
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Not refunding my money

Address: LEVI.IN CUSTOMER SERVICE TEAM LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 56

These people picked up my product and never refunded me ! They marked it as not recieved and when I complained they sent someone again and then marked it as not recieved and have already sent me emails saying they r have received it and asked for my bank details and never refunded me ! So now they are not even responding to my emails and have marked the product as not received although I already returned it on 31 July ! They probable lost...
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Akanksha19999
from Delhi, Delhi
Aug 15, 2023
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My refund not given

Address: ITC GREEN CENTRE,5TH FLOOR NO. 18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 560005 T: 1800-123-5384 E: CUSTOMERCARE@LEVI.IN

I’ve returned a T-shirt I brought a month ago these people marked it as not returned ! Took my bank details said i will get my refund and one month later they haven’t refunded me and marked my product as not recieved ! When I complained said I’ll get my refund but nothing happened and sent someone to pick up again even though I’ve already returned it now they don’t reply to my emails and have basically lost the product I returned...
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V
Vikab
Aug 12, 2023
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Return not picked up

My order id is IND[protected] for which I created a return but no pick up even after 20 days. No customer care is responding. Very bad experience from Levi’s....
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BindiyaMaru
from Bharuch, Gujarat
Aug 2, 2023
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Refund not received and customer support is not responding

From Order # IND[protected], I requested return for "LEVI'S X DEEPIKA PADUKONE WIDE LEG TROUSER". Return order # INDR1061495
Which was picked on 7th July, 2023
Since then I have been emailing to Levi's Customer support to know status on my refund which I haven't received yet. Customer support also not responding to my email....
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V
Vikab
Jul 31, 2023
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Order return

My order id is IND[protected] and I placed a return request for this item, the return request is approved but no one came to pick up the item even after a week. No customer care is responding to calls or emails. Please get this matter resolved....
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V
Vikab
Jul 31, 2023
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Order return

I placed a return request for the online order#IND[protected] but no one came to pick up the item even after 6 days. No response from customer support....
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apeakshay
Jun 8, 2023
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Levis India store denied return on store bought products

Address: Levi Store F 38 F 39 Select City Walk Mall, Saket New Delhi , 1100171 Delhi NCR India
Website: Levis.in

I have purchased 3 jeans for a total amount of 14, 699 and the discount was 2, 000 so the total amount that I have to pay is 12, 699. The person at the billing counter (cashier id:[protected]) told me to purchase another item so I can get 2, 750 discount and I will get a discount of 2, 000 on other two jeans. At that time, the person did not make it clear that even after the adding another item the bill will still be 14, 699. So the new item...
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itzmedinesh
from Bengaluru, Karnataka
May 20, 2023
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Fake marketing and cheating

Address: Bangalore, Karnataka

I received a message from Levi’s that on my birthday they have given a credit of 500 rewards points and by total balance is 1100+ using which I can shop at nearest levis showroom. There was no mention of T&C or any others conditions. When I visited the shop and picket up boxer shorts and went to billing, the billing person along with two other people over phone denied me the product claiming it’s an accessory and I can use rewards to...
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Diksha Zutshi
May 11, 2023
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Delay in refund

Address: Pune

My order has been returned but the refund hasn't been initiated yet. It's been more than a week from when I was asked I to fill out the bank details form.
It has been too long, I have been mailing with queries, surely this wasn't expected out of levis.
Order number: IND[protected]...
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skm india
from Piravam, Kerala
Apr 27, 2023
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Wrong product was sent and return never got picked

Address: Bangalore

I was sent wrong product for the online purchase at levis.in . The product was never picked instead of I have spent 20+ hr now sending e-mail or calling them . They create return order after return order but never get's picked up ....
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S
shuhbhm
Apr 24, 2023
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Refund

Order no: IND[protected]
haven't recieved the refund the product has been returned, the form regarding the bank details has been filled, it's been days yet to no avail...
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femir129
from Ranchi, Jharkhand
Apr 19, 2023
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Refund of the jeans I returned

Website: www.levi.in

Hello my name is Zainab Bano.
Order number IND[protected].
I ordered a pair of jeans from levis website but had to return it due to size issues. The return was picked the next day. The delivery boy said I will get a mail for the refund to give bank account details. No mail came so I mailed them instead. They asked for my bank details. I gave. But nothing happened after that. I am waiting everyday for my refund but it is not getting...
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Suvohbk03
from Krishnanagar, West Bengal
Apr 13, 2023
Apr 16, 2023
This thread was updated on Apr 16, 2023
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Received wrong product

Address: LEVI STRAUSS (INDIA) PVT. LTD. ITC GREEN CENTRE,5TH FLOOR NO.18, BANASAWADI MAIN ROAD, MARUTHISEVANAGAR, BENGALURU - 560005

Sir I received wrong jeans, Got a cheap pair of jeans and the cost much less than what I ordered.The jeans look completely different. I already requested for return but The delivery boy refused to accept the return product. I call Levi's customer care many times but they don't take seriously on this matter.Despite calling many times the company did not help me

ORDER NUMBER: IND[protected]...
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