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Liberty Shoes Complaints & Reviews

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Updated: Jan 20, 2025
Complaints 278
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Liberty Shoes reviews & complaints page 14

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D
DarshanPV
from Bengaluru, Karnataka
Aug 30, 2012
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High cost, Low Quality & Poor customer service

Address: Bangalore, Karnataka

The below complaint sent to Liberty customer care but no response from them.

In the days of competition every one would like to go for the best product available in the market that is precisely what I had purchased Liberty Shoe. One satisfied customer means a lot more happy faces for the competing brand. Word of mouth is the best form of publicity. Correct me if am wrong?

I would like to bring your attention...
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Sameer Babu
from Hyderabad, Telangana
Jul 31, 2012
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Sole came off like a baked cake

Address: West Godavari, Andhra Pradesh

I bought 2 pairs of liberty warrior safety shoes. The second one i bought 1-year after i bought the first one. I am having no problem with the first pair, but the sole of the second pair was breaking like a baked cake when i opened it to use 2 months after i purchased it.

It is so soft that even a 2-year-old baby can poke his finger into the sole creating a hole. I kindly request the liberty authority to please suggest me...
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tarundotsengar
from Ujjain, Madhya Pradesh
Jul 21, 2012
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Misbehaving & cheating

Address: Gwalior, Madhya Pradesh

On Friday 13th July 2012. I have purchase two pair of shoes of same model, same colour but different sizes (size 6 & size 7).for me & for my nephew from Liberty exclusive showroom at Deendayal Mall at Gwalior. but by cheating he has packed both the pairs of same size that is size 7. When we found that both the pairs are of same size we went to store again after 5-6 days but the bill was lost somewhere at home. The store manager straight...
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tbarua1
from Delhi, Delhi
Mar 29, 2012
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No Replacement

Address: Lucknow, Uttar Pradesh

Dear Sir/Mam,

I had bought Liberty Shoes (1397) red size 6(40) on 25 Dec 2011. Within only two months Lether Cracking was reported on 20 Feb 2012. first they didn't entertain me and said they can't do anything after consulting some other out person, again came to Showroom thay forword me to Gomati Nagar, kept shoes for 10 days without any slip, and return me back as it was and again came to Saharajung on 14 March...
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Singh Raminder
from Chandigarh, Chandigarh
Mar 26, 2012
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Poor Quality Of Shoe not exchanged

Address: Punjab

Dear Sir
I purchased a pair of shoe (model no 2092-21) on 11/12/2011 against bill no 6251from Jalandhar based Liberty showroom ( Copy of bill attached herewith). I got it repaired 3 times from dealer in 1.5 months and now its 4th time i have gave him for replacement. I gave it on 28/2/2012 against their receipt no. 1396 which is with me and after a week they told me that we have given it to company. From that date i haven't...
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SOM NATH DOGRA
from Delhi, Delhi
Mar 6, 2012
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REPLACEMENT OF SHOE

Address: Ghaziabad, Uttar Pradesh

06 March, 2012

Hon'ble Consumer Fourm,

The Company is replying without ascertaining any reliable reason which can be seen fromt the correspondence given below. Kindly help me out.

Thanks & Regards,


(S.N.DOGRA)
[protected]




From: S N Dogra
Sent: Monday, March 05, 2012 4:14 PM
To: '[protected]@libertyshoes.com'br...
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M
mohsina7
from Mumbai, Maharashtra
Oct 26, 2011
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Customer Harassment

Address: Kamrup Metropolitan, Assam

Brand & Article No. :- SRT[protected]. Size -36 , Colour :-Black.Shop's Name :- Liberty Exlusive Showroom(City Search).A unit of Dhanani Shoes Ltd.Address :- G.S Road,Bhangagarh,Guwahati-781005. Ph no:-O[protected] .Sole of my shoes was damaged only after single use.The shoes were then returned to the shop. They told me that they would call me when new stock comes. After about 15 days i got their phone call. Today i went and as i...
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Arvind Awasthi
from Delhi, Delhi
Oct 21, 2011
Mar 7, 2022
This thread was updated on Mar 7, 2022
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Warranty Claim

Address: Lucknow, Uttar Pradesh

Dear Sir,
I have buy a Liberty Shoe pair[protected] from SCANDALS, Atul Market, opp. Lekhraj, Faizabad Road , Lucknow Ph. No.-[protected] on 19th April 2011. After using few months it was damaged. Retaiter accept the claim and repaired it. now he is asking for 25% cost for repairment. Damage was at the upper side of the right shoe. Claim was for upper Crack. Now he is notgiving shoe. Please Contact to me and Suggest Wat...
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G
gnagaraj
from Bengaluru, Karnataka
Jun 13, 2011
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sole got torn within 2 days of purchase

Address: Bangalore, Karnataka

dear sir,
I have purchased a pair of brand shoe liberty_make model:fortune Colour :tan pattern: PATINA size:07 from m/s Naruson sales malleshwaram ,no:96,7th corss sampige road,malleshwaram banaglore -03 on 02/06/2011 vide inv no:1981 dt:-02/06/2011,
witin 2 days o[censored]sage both the shoe soles were tored.returned to the shop on 06/06/2011 vide their ack no:884.
request you to kindly get me the replacement on priority.br...
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shivendra124
from Bengaluru, Karnataka
Apr 21, 2011
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Inferior Quality

Address: Bangalore, Karnataka

1. My Name is Shivendra and I work in the Indian Army.

2. I had purchased the two sports shoes (Model S901-White)from my
children from the liberty showroom at Bangalore on 1st March 2011
costing Rs 1,199.0 each (Foot Style, 1 Aswath Nagar, Marathalli Main
Road, Bnagalore- 560037. Ph[protected]). Details of the bill
are attached with this mail.

3. This is the first time...
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C
cartikdoss
from Chennai, Tamil Nadu
Mar 30, 2011
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Soul of my Sandal torn and repaired but it looks Shabby

Address: Chennai, Tamil Nadu

Hello,

I have bounght a sandal 0Z610811KH430 Coolers, i did not even use the Sandal for 10 times, the soft material insolre got damaged, when i took it to them, they said they'll repair it and they gave it to me after a week, My god, they pasted some sheet above it and gave it to me. That was really shabby. Its jus useless now, i could only wear it only for bathroom. Is there anyway to get it replaced?...
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Bhawna T
from Mumbai, Maharashtra
Dec 28, 2010
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Sole came off within 20 days

Address: Bangalore, Karnataka

Shop No -421, 27 Th Main,,Sector 1, Hsr Layout
There is no sense of customer service after selling bad quality shoes.

Manager Anil Choudhary is very illmannered. At 10:45 AM when I went with the complaint of full sole coming out of Senorita (k-345-02) after hardly wearing 10 times, he said that shop has not officailly opened and I should come back after few hours.
He said he cannot take the shoe now. He did...
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nksaluja
from Chennai, Tamil Nadu
Dec 27, 2010
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Poor quality of product

Address: Haryana

Dear Sir,
I purchased a pair of shoes article no. 1315 size 10 on dated 9 Octoberber 2010 from M/s. G.R.Sales, Opposite OBC, Near Clock Tower, Old G.T. Road, Karnal with bill no. 63831. Within less than one month of purchase, sole of my shoes has been unpasted. I contacted the above mentioned showroom but they refused to change my shoes and only repaired it. My complaint no. was 600.Then i got my shoes after 8 days. Their service...
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zahid_ans
from Gurgaon, Haryana
Dec 6, 2010
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Bad Quality & demanding additional cost for replacement.

Address: Jodhpur, Rajasthan

I purchased a pair of Tiptopp make ladies sandal (Model No. 7156-102 BR) from your exclusive showroom, M/s. Kuldeep Agencies, Shop No. 47, Nai Sarak, Jodhpur vide Invoice No. 996 dt. 11.10.2010 for Rs. 699.00.

It is to my great surprise that within 5 days from the purchase, the sole of the same was badly torn out – which I shown to the dealer on 30.10.2010 and he accepted to get it repaired.

I approached the...
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shailesh22_ranjan
from Gurgaon, Haryana
Jul 25, 2010
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Sole damaged between 20 days of purchase

I am shailesh kumar residing at haridwar and date 14 june 10 i am purchase a shoes from ritanz collection haridwar a f-10 shoes and between 20 days shoe sole was damaged try to change the shoe but the showroom representitive says the shoe is only repaire and after a week shoe is return in same condition i replied then he take one week also but this time my shoe was not repaire/change.

Please help in this matter.
br...
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Siddharth Khatkar
from Gorakhpur, Uttar Pradesh
Dec 16, 2009
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Defective Product

I purchased a pair of shoes on dated 12 December 2009 from M/s. SHOE CENTER 3, Palika Bazar, Rohtak-124001 with TIN-[protected]. After 2 days the flap below the laces was torn out. I contacted the above mentioned showroom but they refused to change my shoes and only repaired it.I doubt if this pair of shoes is of brand liberty. Please replace the purchased shoes by me. If it is not done i will never believe in your company and never purchase...
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Md. Shoeb Panja
from Pune, Maharashtra
Nov 29, 2008
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Poor quality products

I bought a pair of shoes of Liberty brand (item code 0A[protected]on September 29th from Brand Factory, Abids Hyderabad, worth Rs.699 (after 30% discount) along with other things. I could start wearing those shoes only after November 1st and after wearing it for only a week, its sole came out. As I did not have the original bill, I waited for the credit card bill (ICICI Bank Future Card) to reach me, so that I can present the same for exchange....
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Rajeesh K.D
from Delhi, Delhi
Nov 22, 2008
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Rectification of Address

My self Rajeesh K.D, a card holder of your esteemed bank and my credit card number is [protected]. I have already informed you that my communication address in your record is incorrect. My communication address is GH-2, 137-B, ANKUR APPARTMENTS, PASCHIMVIHAR, NEW DELHI -110063, Instead of GH-2, in your record it is G8. Your are requested to rectify the mistake . Due to this clerical mistake I didn't get my secret pin number of my...
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