Life Insurance Corporation of India [LIC]

Life Insurance Corporation of India [LIC] — Payment twice and refund

pkt4939

from Gurgaon, Haryana

Mar 7, 2017

Address: Varanasi, Uttar Pradesh, 221304

DOUBLE PAYMENT - POLICY NO.[protected]
Please refer to my above LIC Policy No.[protected] with Varansi Gyanpur Branch.

I would like to bring to your kind notice that while I was paying my LIC premium of Rs.3593.00 online through my HDFC Debit Card on 07 Feb 2017 it showed some error in the system and logged out and not got the receipt. After some time I logged on to LIC site and paid the same premium online through my HDFC Debit Card and I got the receipt Transaction No. : PR[protected] dated 07/02/2017 .

After 3 hrs I got 2 sms from ICICI Bank showing deduction of Premium amount 2 Times.
I called HDFC Customer Service and logged my complain with them also, they said that as the payment is made through LIC Gateway hence they can reverse my amount as soon as possible.

I, therefore, request you to please refund the amount of Rs.3593.00 to my Bank a/c ASAP.

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Life Insurance Corporation of India [LIC] customer support has been notified about the posted complaint.

Mar 02, 2017

ansiddique's response Pls solve my problem.

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Comments

ansiddique

from Gurgaon, Haryana

Mar 8, 2017

My Name Is Zaheer Ahmad Siddiqui and my policy number is[protected] yesterday i was try to submit my installment online but amount devided and not submit my installment so pls refund my amount or submit my policy installment.

Jitendra Kumar Tiwary

Mar 8, 2017

Receipt no. PR[protected] DATED 05/02/2017 amount Rs. 8355.00 and Receipt no. PR[protected] DATED 13/12/2016 amount Rs. 1532.00. Please do the needful.