Life Insurance Corporation of India [LIC] — Transaction failed but amount debited.

Address: New Delhi, Delhi, 110030

Website: www.licindia.in

Dear Sir/Madam,

I have paid premium online through my debit card yesterday but amount Rs 13, 813.00 is debited from my pension account and transaction got failed.I have not received any e-receipt nor my amount.
I called you guys many a times but there was response.Due to this I am writing this email to you so that you can help me out in this.Things are changed now when this kind of transaction happens then amount get automatically refunded with in 24hrs without any complaint.

I am attaching proof of my transaction with debit message.
Please register my complaint and do needful.
Awaiting for positive response.

Policy Number [protected] Santra Devi
Plan New Endowment Plan (T.No. 814)
Premium (Rs.) 13, 559.00 payable Yearly
Next Premium Due 28/03/2017 ( Last transaction on : 28/03/2016 )

Account Name-Santra Devi
A/c No.- [protected]
Branch-Alwar