Lio Learning — Non refund of Fees deposited for online LIDO courses after cancellation of course

Address:

LIDO LEARNING, 20A Block, Sector 125, Noida, Uttar Pradesh 201301

I enrolled my daughter on 11.06.2021 by Lido representative Mr Ketan (Mobile No 91-[protected] ) paid Rs. 25, 000/- vide netbanking[protected] BIL/ONL/[protected]/Quality Tu/wwwlidolearning ICICI BANK NODA 25, 000.00. After 7 classes, I asked for refund due to my child Ashmita is not able to understand the classes. The refund requested received and processed on 27 july 2021 after verification. I have been told refund of amount Rs 22, 569/- will get within 45 days. After that several times through their whatapp chat & given phone no I have raised my issue. But no suitable action has been taken at their end. Always they are taking 15 days time to resolve my issue saying different excuses. In this way they hold me for seven months. Now they have close their whatapp chat and also Phone no is showing invalid. Now I am not able to contract .
Kindly arrange to refund back from LIDO.
My account details are:
Name:Rup Kumar Khan
Bank: ICICI
A/C No.[protected]
IFSC code- ICIC0000007
Amount to be refunded back: Rs. 22569/-