Logix Destination — Fraud Travel company

Address: Noida

Website: Logix destination

I have booked rajasthan package from *logix destinationa tour agency which is travel partner of tripclap*. She suggested a three star hotel at the time of booking as per our requirement. They used to call
I have booked rajasthan package from *logix destinationa tour agency which is travel partner of tripclap*. She suggested a three star hotel at the time of booking as per our requirement. They used to call me two-thrice a day before booking. Called me at 9:00 p.m. As per the telephonic communication and whats up message they said pay 30℅ package amount once you pay 30℅ we will give you vehicle details as well as hotel booking details next day. According to this I will pay Rs. 25200/- was sent on 11th October 2022 through Phone Pay. The next day she did not call me even once a day. After that since 12th October 2022 I have called them 100 times as well as emailed them.. but they did not pick up my single call nor reply to email. When I sent the cancellation email, the scamming female anamika picked up my call and spoke rudely to me. I requested her 100 times to transfer the call to the manager. But they did not transfer.Next day when I started posting the review she connect the call to the manager (I don't know for sure if the manager works in this company or not) the manager's name is Krishna. Who told me we will provide best service also I will appoint another service member for you and due to Diwali holiday rush I will send all details of booking between 27th to 31st October 2022. I have Called them more than 100 times on 1st November 2022 on the contact number provided on the website but not a single call was picked up or booking details were given.. I posted the review again on 1st November. After that they booked hotels for me which are very cheap quality and the manager/receptionist of the hotel does not know when the booking was made.When I tried to contact them regarding the refund of the booking amount, they sent me an email that related to the payment of the remaining amount. They are not changing the hotel or refunding my money and the cheating lady Anamika is explaining the terms and conditions to me. Which she did not remember while booking.also the important thing is that terms and conditions are not mentioned on Quatotion/brochure/leaflet.fraud lady anamika don't know her original name.fake company.. . Anamika is fraud.