Lok Nayak Hospital — complaints against hiv testing doctors of their negligence

Address: New Delhi, Delhi, 110055

Website: www.consumercomplaints.in

Hi there,

I am very disappointing to writing this note to the lok nayak hospital authority that the doctors which they have appointed to diagnose hiv test on the 2nd floor, room no-233, (Opd dept.) are very unprofessional's as i came here for hiv test as doctors had asked for that so i went to the room no 233 where 4 lady doctors was seated in the room so i knocked the door so they said to me to wait outside although none patient was in at that time & all those lady doctors were laughing loudly & suddenly they closed the door (The day was 16th july monday & the timing was 10:00 am in the morning) so i asked the lady guard who was close to this, why the gate was closed, will the test not happen now, so she said as they wish either they did it or not, post 1 hour waiting door opened by them & they asked to me to come on the day in which your doctors sit for the test, which is really painful for a lady who is pregnant was waiting for the test would get the answer because all the doctors were busy in their gossip this is clearly indicates that they have no concern with any of the patient who were waiting there so long still i went to the hospital on saturday that is 21st july at 10:00 am sharp then i got to know that hiv diagnose team was seating room no 238 instead of 233 then i went to that room but still the story was same as earler all the lady doctors were having tea together & making fun with each others by telling their personal stories, again i asked them for the diagnose hiv test, they took my doctor slip & entered the information in their register for record.
Again they refused to take any sample for hiv test & told me to come again on upcoming monday this was really unacceptable, just because of their negligence all the pregnant ladies had suffered it may possible they did it when they were comfortable or suited to them, i would request you to take strict action against all of them so that they should know how to treat with the patients and they should not hurt anyone repeatedly without reason.