L'oreal — Inferior and Faulty product - Loreal Casting Creme Gloss - 634 Caramel Brown. Bill No. 43 dated 22 Dec, 2023

I had to go for a function and hence purchased the above product early morning. But to my dismay the hair color was of inferior quality. I applied hair color but my hair was not dyed / colored. Applied second time but the same result and hair was colored only 5% resultant I was looking very funny, which was very embarrassing.

Had purchased the Loreal product from Sahakari Bhandar, Mulund, Mumbai assuming it will be of high quality and did not opt for any other hair color which are available at quite cheap rate. I am using Loreal Excellence hair color quite often and never faced any such issue.

Would like to know how Loreal is going to compensate me for the ordeal and the embarrassment I had to go through because of poor quality of product.
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