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Loyalty Solutions & Research / PAYBACK.in

Loyalty Solutions & Research / PayBack.in — fault in payback site for points updation

Address: New Delhi, Delhi, 110091
Website: payback.in

Service request no. 18279228

I am facing an issue with my payback number [protected]. Points credited from icici bank are not getting reflected in my payback account number.
I have already confirmed with icici representatives and the points are transferred to the payback account number but the payback site is not showing the updated points.
There is some issue at payback site or backend regarding the credit card number linked to the payback account number. Please verify the same at your end as from past 1.5 years the points are not updated in payback and i am unable to redeem the same.

Please don't ask me to confirm with icici representatives because i have already done my bit, now you have to check at your end.
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Loyalty Solutions & Research / PAYBACK.in customer support has been notified about the posted complaint.
 
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Purchase for elite pass worth Rs. 799 was successful and the amount was deducted from my account but I didn't get the elite pass. I have share the picture of amount deducted. Please kindly look for it.
Thanking you
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    Loyalty Solutions & Research / PAYBACK.in Phone
    +91 12 4433 5900
    Loyalty Solutions & Research / PAYBACK.in Address
    Ground and 1st Floor, Plot No 34, Sector 44, Institutional Area, Gurgaon, Haryana, India - 122003
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