[Resolved] LPG Gas — less weighted cylinder

sandyDP

from Durg, Chhattisgarh

Sep 9, 2017

Address: Indore, Madhya Pradesh

Hi i am a bharat gas consumer. Me and my in laws live on ground and first floor of our duplex. Both o[censored]s received cylinders on the same day on 06/09/2017 and both the cylinders are less in weight around 5 to 6 kg.
This is the third time i received cylinder with less weight. From last 2 times i am complaining to the agency and they usually send new cylinder in place of old. The weight machine used by the delivery boy does not show the correct weight as i weight it on my own machine it is always lesser than expected. After i receive new cylinder it accurately measure on my machine.
My and my in laws consumer numbers are 53758686 and 51327991 resp.
Please have a look at the matter.

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Sep 12, 2017

Complaint marked as Resolved

My complaint has been resolved. After I fired a complaint at consumer forum here, I received messages from them to know the details about my distributor's address and phone numbers. After a few hours I received a call from my distributor for apologies and sending new cylinders. Within hours I got new cylinders delivered which were weighted correctly. Thanks for quick action.