Luminous Power Technologies — product issue issue complaint [protected] pending for part

nishant chaba

from Agra, Uttar Pradesh

Jul 31, 2018

Address: 122001

Hi, i have raised one complaint of my lumaire model fan, purchased on 30th march and received the same issue twice. The care person comes and took the faulty part and now it has been 15days but no one has came with newer part and not picking up the call as well. This is ridiculous by luminous care centre. I need soln on this asap

This is ridiculous that even after multiple calls and repeatically follow up from luminous head mr. Shivam gupta, i didnt get any solution on the same. This is really very poor and embarrased from luminous.

No one has turned up on this part availability and fan is faulty from last a month. Please look into this. Let me know if i need to add invoice copy or any further details.

Regards
Nishant chaba
[protected]

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Luminous Power Technologies customer support has been notified about the posted complaint.

Aug 03, 2018

Updated by nishant chaba Hi, i have raised comlaint earlier as well, Mr. Shivam called me once and told me they will close this. I got a call from gurgaon and they have provided that part to nearby house. And now from last two days no one is responding on call. I tried multiple times to shivam on the same but he didnt pick up the call. This is really ###. disgusting type of people are in luminous and really unhappy and dis satisfied with the product.