Luxury Junction — Have paid for shoes after reviewing their site but haven't yet recieved product.

Website: play.google.com/store/apps/details?id=com.activous.luxuryjunction

Have order white shoes from website but the order is still showing in Pending state since long. Have tried calling several time but not receiving the calls. Have messaged the person on WhatsApp but of no use.
+[protected] is the phone number associated.